Achieve Wellness Spa takes our guests and team’s health and safety as our top priority. We are committed to meeting or exceeding all provincial, local, and regulatory guidelines relating to sanitation and hygiene. Prohibiting employees who have a fever or are sick from engaging with guests or guest areas. Training employees on sanitation and hygiene standards Washing hands for a minimum of 20 seconds at the start and end of a treatment/service. Allowing guests to forgo accessing communal spaces if requested. Provide full refunds to guests unable to make their appointment due to illness with advance notice. Fully sanitizing all treatment spaces between each service. Always providing clean sanitized linens, towels, robes, sandals, etc. for each service. We will also be reducing the number of bookings per day and staggering bookings.
We ask our guests to refrain from visiting the spa if you have a fever or communicable illness. Refraining from visiting the spa if you are under an isolation or quarantine order/directive. Respecting the spa’s sanitation and hygiene standards and processes posted within the spa. Washing hands for a minimum of 20 seconds prior to beginning each treatment/service. Sharing special sanitation or hygiene requests prior to arriving at the spa. Masks will be required for all treating team members and guests. Please bring your own mask when you come for your appointment or one will be provided for a minimal fee.
SYMPTOMS AND SCREENING OF THE PATIENT
a) On the day of and prior to their appointment, patients must be screened for the following symptoms and criteria:
i. Do you have any of the following symptoms which are new or worsened if associated with allergies, chronic or pre-existing conditions within the last 14 days:
• Sore throat
• Dyspnea or additional respiratory symptoms
• Myalgia or fatigue
ii. Have you traveled outside of the country in the last 14 days?
iii.Have you had confirmed exposure to someone diagnosed with COVID-19 in the past 14 days?
b) If the patient answers YES to any of these questions and HAVE NOT been recently tested for COVID-19, they must not be seen in-person and referred to call 811 for assessment.
Temporary Hours from May 14th until phase 2 of reopening:
Monday, Wednesday, Friday 9 am -4 pm
Tuesday and Thursday 12 pm-7 pm
Alternating Saturdays 10 am-1pm